Legal
Terms and Conditions
By using iMartPlus, you agree to the following terms. These terms are a summary for convenience and may be updated as the service evolves.
General Overview
iMartPlus provides an online platform for purchasing products across multiple categories.
By placing an order, you confirm that all information provided is accurate and complete.
Use of Service
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
Orders & Acceptance
All orders are subject to availability and confirmation
iMartPlus reserves the right to accept or decline any order at our discretion
We may cancel orders due to stock issues, pricing errors, or suspicious activity
Pricing & Payments
All prices are listed in Ghana Cedis (GHS)
Prices may change at any time without prior notice
Payment must be completed before order processing, unless payment on delivery.
You represent and warrant that the (i) payment information you provide is true, correct, and complete, (ii) you are duly authorized to use such payment mode for the purchase, (iii) charges incurred by you will be honored by you, including shipping and handling charges and all applicable taxes, if any.
Delivery Policy
Delivery timelines are estimates and may vary
iMartPlus is not liable for delays caused by external factors
Customers must be available and reachable at the time of delivery
Failure to receive an order may result in rescheduling or cancellation.
Returns & Refunds
Returns are subject to our 24-hour return policy
Items must meet eligibility conditions (unused, original packaging, etc.)
Certain items (e.g., personal care products) are non-returnable
Please refer to our Return Policy for full details.
Product Information
We aim to ensure all product descriptions and images are accurate. However:
Slight variations may occur due to lighting or display differences
iMartPlus does not guarantee that all product details are error-free
User Responsibilities
Customers agree to:
Provide accurate contact and delivery information
Respond to delivery communication when necessary
Use the platform lawfully and respectfully.iMartPlus shall not be held liable for:
Indirect or consequential damages
Delays beyond our control
Misuse of purchased products
Refusal of Service
We reserve the right to refuse service to any customer who:
Abuses return policies
Provides false information
Engages in fraudulent or suspicious activity
Changes to Terms
iMartPlus reserves the right to update or modify these terms at any time.
Continued use of our services indicates acceptance of any changes.
For any questions regarding these Terms & Conditions:
📧 support@imartplus.com
📱 WhatsApp: 0555-055-088