Info
Shipping Information
At iMartPlus, we aim to deliver your orders quickly, safely, and reliably across Ghana.We ship quickly and safely with tracked carriers. Below is how shipping works for iMartPlus orders.
Processing Time
All orders are processed within 1 - 4 hours after confirmation.
Orders placed on weekends or holidays are processed the next working day
You will receive a confirmation once your order is ready for dispatch
Shipping Speed
📍 Accra & Nearby Areas
Delivery: Same day or next day
📍 Outside Accra
Delivery: 2 – 3 working days
Please note: Delivery times may vary slightly depending on location and demand.
Shipping Cost
Shipping costs are calculated at checkout. Free shipping may apply during promotions.
4.Order Tracking
Once your order is dispatched, you may receive updates via:
Email
WhatsApp
Phone call
SMS
Our team will keep you informed until your order is delivered.
Delivery Policy & Delays
Please ensure your contact details are accurate and reachable
Our delivery team may contact you before arrival
Failed delivery due to unreachable customer may require rescheduling
While we aim for fast delivery, delays may occur due to:
Traffic or logistics issues
High order volume
Weather conditions
We will always communicate any significant delay.
Important Reminder
Kindly inspect your order immediately upon delivery.
You have 24 hours to report any issue (see our Return Policy for details).